|QUESTIONS ABOUT THE BUSINESS SIDE OF THINGS|
Q: Do I need a business license or sales tax i.d. in order to make online sales?
Q: Do I have to collect/remit sales tax from sales I make online?
A: The way you collect tax online works exactly like it does for any face-to-face or party sale you make. You collect the tax as you would for any face-to-face customer, and you pay the tax to Norwex when you place the order. It is a direct reimbursement; therefore, you do not need to make a tax remittance to the governement.
The rules for how to collect tax are different for each country. When you get your website from Deja's Norwex, it is pre-configured correctly to collect tax for a seller in your country.
Q: How will my website charge tax to my customers?
A: THIS IS IMPORTANT FOR YOU TO UNDERSTAND BEFORE YOU BUY A SITE:
AUSTRALIA TAX: The prices on your website are INCLUSIVE of 10% tax. No additional tax is charged at checkout.
NORTH AMERICA TAX: Norwex charges tax to the SHIPPING address in all States and Provinces in North America. For Canada, this is straightforward because each province has a specific province-wide tax rate (GST or GST + PST or HST). For the US, it is more complicated:
When you order from Norwex to send to your customer, Norwex charges you tax the the shipping zip code. Your website does NOT charge tax to the zip code; rather, it charges to the state rate.
Why is this? It's because in order to configure your cart to charge tax to the shipping zip code, we would have had to enter more than 8,000 zip code rates. Then you, as the owner of the site, would be responsible to keep all of these rates current. We decided that this was too cumbersome, so your site only charges tax at the shipping state. This means there is sometimes a minor tax differential. This cannot be helped.